Your Privacy Is Our Responsibility

New PK Look Privacy Policy – How Your Information Is Collected and Protected

New PK Look believes your personal data belongs to you. This Policy clearly outlines what information we collect, how we use it, and how we keep it secure.

Last Updated: January 2026
🔒

Our Data Protection Commitment

New PK Look keeps your data secure by adhering to international data protection standards.

🔐 SSL Encryption 🛡️ No Data Selling ✅ GDPR Aware 🔍 Transparent Policy

Please Note: This Privacy Policy applies to all services on the New PK Look platform. By using the platform, you are deemed to have accepted this Policy.

1. Introduction & Scope

New PK Look ("we", "us", "our") takes your privacy seriously. This Privacy Policy ("Policy") explains how we collect and manage information from users ("you") of our website, mobile app, and all related services.

This Policy is part of New PK Look's Terms and Conditionscomplement to -. We believe that earning user trust is the foundation of any successful gaming platform — and that trust is built on transparent, responsible data management.

By using New PK Look — whether via the website, app, or any other service — you are considered to have read and accepted this Privacy Policy.

2. What Information We Collect

New PK Look collects only the information necessary to provide our services. We do not gather personal data beyond what is required.

👤
Identity Information
Full name, date of birth, national ID number
📧
Contact Information
Email address, mobile number
💳
Financial Information
Payment method, transaction history
🎮
Gaming Information
Betting history, game preferences, session duration
📱
Device Information
IP address, browser, and operating system
🍪
Cookies Data
Session cookies, preference storage, analytics

New PK Look never stores your full payment card number or bank PIN.

3. How We Collect Information

New PK Look may collect your information through various methods:

Direct Collection

  • Information provided during registration — name, email address, and mobile number.
  • Financial information provided at the time of payment.
  • Documents uploaded during KYC verification.
  • Information shared when contacting our support team.

Automatic Collection

  • Information collected via cookies and log files during use of the website or app.
  • Your device's IP address, browser type, and operating system.
  • Log of gaming session duration and activity.

4. Purpose of Data Use

New PK Look uses your information only for specific, legitimate purposes:

  • To create, manage, and verify your account.
  • To process deposits and withdrawals.
  • To prevent fraud, money laundering, and illegal activity.
  • To personalize your gaming experience based on your preferences.
  • To send bonuses, promotions, and important updates.
  • To provide support services and resolve complaints.
  • To comply with legal and regulatory obligations.
  • To improve platform security and performance.

Your information is never sold to third parties for marketing purposes.

5. Data Sharing & Third Parties

New PK Look may share your information with third parties only in limited, specific circumstances:

When May Your Information Be Shared?

  • Payment Providers: For processing transactions with payment gateways such as bKash, Nagad, and Rocket.
  • Game Providers: To provide gaming services in partnership with international game software companies.
  • Authorities: To government authorities in compliance with legal obligations or court orders.
  • Service Partners: Cybersecurity and technology service providers bound by NDA agreements.

Never: Selling, renting, or transferring your data to third parties for marketing purposes — under no circumstances.

Third-Party Accountability

All third parties that New PK Look works with are contractually bound to comply with our Privacy Policy. They may only use your information for the specific purpose for which it was shared — nothing else.

6. Cookie Policy

Cookies are small text files stored in your browser. New PK Look uses cookies to enhance your experience. Without cookies, many features of the platform will not function properly.

Types of Cookies We Use

How to Manage Cookies

You can disable cookies through your browser settings. Please note, however, that disabling essential cookies may prevent core features such as login and payments from functioning correctly.

  • Chrome: Settings → Privacy & Security → Cookies.
  • Firefox: Options → Privacy & Security → Cookies.
  • Android: Browser or app settings → Site Data.

7. Data Security Measures

New PK Look employs industry-leading technical and organizational measures to protect your data:

  • 256-Bit SSL Encryption: All data transmission is carried out through encrypted channels.
  • Firewall & Intrusion Detection: Active monitoring to prevent unauthorized access.
  • Data Minimization: We collect only the data we need — nothing more.
  • Staff Training: All members of our team are trained in data protection policies.
  • Regular Security Reviews: Regular security audits conducted by independent third-party experts.
  • Access Control: Only authorized personnel have access to your data.

In the event of a security breach, we will notify the relevant authorities and affected users within 72 hours, as required by law.

8. Your Rights

As a New PK Look member, you have several important rights regarding your personal information:

Rights Description Applicable?
Right to Access The right to know what information we hold about you. ✓ Yes
Right to Rectification Request correction of any inaccurate or incomplete information. ✓ Yes
Right to Erasure Request deletion of your data under certain circumstances. ✓ Conditionally
Right to Restrict Processing Request restriction of data processing under certain circumstances. ✓ Yes
Right to Opt Out of Marketing Right to opt out of promotional emails and notifications. ✓ At Any Time
Right to Lodge a Complaint Right to lodge a complaint with the relevant authority in the event of a data breach. ✓ Yes

To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days.

9. Data Retention Period

New PK Look does not retain your data indefinitely. We only store information for as long as necessary:

  • Active Account Data: For as long as the account remains active.
  • Transaction Records: Typically 5–7 years for legal requirements.
  • Closed Account Data: Up to 5 years after account closure.
  • Support Contact: 3 years after the matter is resolved.
  • Marketing Information: Immediately upon withdrawal of consent.

Once the retention period expires, your data is securely deleted or anonymized.

10. Protection of Minors

New PK Look strictly prohibits access to its services by anyone under 18. Protecting minors is our top priority.

  • We do not knowingly collect any information from individuals under the age of 18.
  • Any data found to have been collected from a minor is deleted immediately upon discovery.
  • Information is collected at registration for the purpose of age verification.

If you are a parent or guardian and believe your child is using our platform, please contact our support team immediately.

11. Changes to Privacy Policy

This Privacy Policy may be updated to reflect changes in technology, law, or our services. We commit to:

  • For significant changes, a notification will be sent via email or through the platform.
  • The "Last Updated" date at the top of the page will always reflect the most recent version.
  • For significant changes, members will have the opportunity to review and consent to the updated policy.
  • Previous versions of this policy are available upon request.

12. Privacy-Related Contact

For any questions, concerns, or data access requests regarding our Privacy Policy, please contact us:

We aim to respond to all data protection requests within 30 business days. Complex cases may take longer — if so, we will notify you in advance.


Why We're Different

What Makes New PK Look's Data Protection Stand Out

🔐

No Data Sales

New PK Look never sells your personal information to third parties. This is a core principle — no exceptions.

🛡️

SSL + Encryption

All your data is secured with 256-bit SSL encryption. Your information and funds are protected with banking-grade security.

👁️

Full Transparency

We are fully transparent about what data we collect and why. No hidden data collection, no buried terms.

⚙️

In Your Control

View, correct, or opt out of marketing — full control over your data, always in your hands.

🔍

Regular Security Audits

Regular security reviews by independent third-party experts ensure your data is always protected to the highest standard.

🌐

International Standards

New PK Look follows international data protection standards. Your privacy is assured through globally recognized best practices.


Play with Confidence at New PK Look!

Your data is protected, your gaming experience is secure. Register today and enjoy yourself on a platform you can trust.

Register Terms and Conditions
বাংলা